Imigomo Nemibandela
INQUBOMGOMO YOKUBUYISA
- Uma uhlangabezana nanoma iyiphi inkinga ngomkhiqizo othengwe kwa-Electromann SA, sicela usithinte ukuze singenza konke okusemandleni ethu ukukusiza.
- Noma iyiphi inzuzo kufanele kuxoxwe ngayo nomeluleki wakwa-Electromann SA kusenesikhathi, futhi igunyazwe ukuze kuqinisekiswe inqubo esheshayo nelula.
- Into iqinisekiswa kuphela ukuthi inephutha uma itholwe yi-Electromann SA futhi yahlolwa omunye wochwepheshe bakho.
- Yonke imikhiqizo yethu inewaranti yezinyanga eziyi-12 (ngaphandle kwalapho kushiwo ngenye indlela) ehlanganisa ukonakala kokukhiqiza kuphela (imibandela nemibandela iyasebenza).
- Lokhu kusho ukuthi uma kukhona iphutha lekhwalithi/lomkhiqizi elibangela ukuthi idivayisi ingasebenziseki phakathi nezinyanga eziyi-12 ngemva kokuthunyelwa kusuka esitolo sethu, sizokwamukela ukubuyiselwa futhi silungise leyo nto, sikhiphe into efanayo ngento entsha, noma into efanayo oyamukelayo noma uyinikeze ikhredithi noma imbuyiselo. Uma ukhetha ukungalungiswa noma ukushintshwa kwempahla kuzoba nenani eliphansi lemali engu-15% yokuphatha elikhokhiswa kulokho okwenziwayo.
- Yonke imikhiqizo ebuyisiwe kufanele ithunyelwe (nganoma iyiphi indlela evumelana nekhasimende) kanye namaphakheji okuqala nazo zonke izesekeli, amaphepha afanele ngaphandle uma kuvunyelwene ngenye indlela ngabakwa-Electromann SA. Izindleko zokuthumela kwa-Electromann SA eze-akhawunti yekhasimende. Uma into itholakala/kuqinisekiswe ukuthi inephutha, sizohlinzeka ngokushintshwa kwento efanayo noma efanayo, yezindleko ezifanayo kanye/noma ukucaciswa okufanayo. Uma nganoma yisiphi isizathu singeke sikwazi ukuhlinzeka ikhasimende ngokushintshwa okufanelekile, sizobuyisela imbuyiselo (ngaphandle kwezindleko zokuthumela). Uma into ebuyisiwe itholakala isesimweni esihle futhi ingenaphutha, izindleko zokubuyisela ezithunyelwa ekhasimendeni kuzoba eze-akhawunti yekhasimende. Uma ikhasimende likhetha ukungaphindi lithunyelwe into futhi licele ukubuyiselwa imali encane engu-15% yenkokhiso yenkokhelo yokusingatha izosebenza kumsebenzi kanye nezindleko zangempela zokuthumela futhi izindleko zokuthumela ezibuyiswayo kuzoba yi-akhawunti yekhasimende.
- Uma into ibuyiselwa kwa-Electromann SA futhi sithola ukulimala ngokomzimba kumkhiqizo odalwe ngumsebenzisi kuyokwenza iwaranti ingasebenzi. Ukuvula imikhiqizo, isb ukulungisa noma ukulungisa izingxenye, kwenza iwaranti ingasebenzi. Ukukhanyisa i-firmware noma ukusebenzisa isofthiwe engagunyaziwe kwenza iwaranti ingasebenzi. Uma izigxivizo zewaranti ziphulwa, zithathwa njengezonakele futhi iwaranti izoba yize. Akukho ukumiselela noma imbuyiselo ezosebenza futhi izindleko zokubuyisela ekhasimendeni kuzoba eze-akhawunti yekhasimende.
- Uma izindleko zokubuyisela zingakhokhelwa phakathi nezinyanga ezi-3 i-Electromann SA izolungisa into futhi idayise leyo nto ukuze ithole noma yiziphi izindleko ezitholiwe.
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IMIBANDELA NEZIMBANDELA ZOKULUNGISWA KANYE NEZINKONZO
- Ukuchezuka kokuthi Imibandela Yokulungisa Nezinkonzo yamanje kuzosebenza kuphela uma kuqinisekiswe ngokubhaliwe yithi.
- Izilinganiso zethu zokulungisa kanye nezinsizakalo zenziwa ngaphandle kwesibopho ngakho-ke zingahoxiswa noma nini.
- Ngaphandle uma kuvunyelwene ngenye indlela, ikhasimende liphoqelekile ukuthi lisinikeze incazelo ephelele yesici okufanele silungiswe.
- Izinsizakalo zethu zokulungisa ziqondiswe ekusebenzeni kochwepheshe bomsebenzi wokulungisa. Banqunyelwe isici/ekubonakalisweni kwesici, esichazwe kithi. Uma siqaphela ekusebenzeni kokulungisa ukuthi into yokulungisa ikhombisa ezinye iziphambeko ezidinga ukulungiswa okudlula iziphambeko ezichazweyo futhi ezingakhulisa ububanzi bezinsizakalo zokulungisa, sinesibopho sokwazisa ikhasimende ngokubhala ngaphambi kokuthi senze lezi zinsizakalo zokulungisa ezengeziwe.
- Ububanzi bezinsizakalo zokulungisa kanye/noma isibopho sethu sokwazisa ikhasimende mayelana nezinye iziphambeko ezidinga ukulungiswa zihlanganisa ngaphansi kwanoma yiziphi izimo umkhawulo lapho into yokulungisa ihlanganiswa khona.
- Uma imbangela yephutha ingatholakali naphezu kokusebenza kochwepheshe kokulungisa, noma uma ukulungisa kungaqedwa, njengoba izingxenye ezisele ezidingekayo azitholakali ngokulandelana kwazo ngeke zinikezwe yithi kanye/noma uma ikhasimende lenqaba ukwamukela ububanzi obudingekayo bokukhanda, futhi lezi zimo bezingeke zibonwe ngesikhathi sokuphothulwa kwenkontileka yokulungisa, sinelungelo lokunqamula ukukhanda okuphoqelekile ngakho-ke ikhasimende liphoqelekile ukuba likhokhe.
- Uma into/izinto zibuyiselwa kithi kusetshenziswa inkampani yangaphandle ikhasimende lizopakisha into elungiswayo ngendlela efanele, ikakhulukazi ihlinzeke ngamaphakheji afanelekile, njengesibonelo okokusebenza okulwa ne-static yezingxenye ze-elekthronikhi.
- Ikhasimende lihlela ezokuthutha eziya kithi futhi linquma inkampani yenethiwekhi/izindlela zokuthutha.
- Into yokulungisa ilethiwe izohambisana nohlu oluphelele (incwadi yokulethwa) yezingxenye, ezithunyelwe kithi ukuze zilungiswe.
- Ukulungisa kungase kuguqule noma kucekele phansi idatha kubathwali bedatha. Ngaleso sizathu ikhasimende liqinisekisa ukuthi idatha ekhona entweni elungiswayo ikopishwa kubathwali bedatha futhi igcinwa ngokuhlukene njengempinda yedatha ekhona.
- Uma ngabe izingosi zolwazi zekhasimende zinegciwane, ikhasimende libophekile ukusitshela ngakho ngaphambi kokuba siqale ukulungisa.
- Izilinganiso zethu zezindleko mayelana nezindleko ezilindelekile zokulungisa kufanele zikhokhelwe uma ikhasimende lenqaba ukusebenza kokulungisa.
- Ngaphandle kwezindleko zezinto zokwakha izindleko zokukhanda kanye nezindleko zesilinganiso sezindleko zibalwa ngesisekelo samanani ethu akamuva afanele. Izindleko zezinto ezibonakalayo zikhokhiswa ngokuvumelana nezindleko ezitholiwe.
- Izindleko zokulungisa ezishiwo ekulinganisweni kwezindleko ziyizilinganiso futhi azikho izintengo ezibophezelayo. Uma kwenzeka izindleko zangempela zokulungisa zidlula isilinganiso esingaphezu kuka-10% ikhasimende lizothola esinye isilinganiso sezindleko ngokushesha nje lapho umehluko ubonakala.
- Izinkokhelo zizodingeka ngaphambi noma ngaphambi kokuqoqwa noma ukuthunyelwa kwezinto ezikhangiwe. Sinelungelo lokufuna amanani ayingxenye.
- Uma singekho isikhathi sokusebenza esimisiwe ngokubhala esiqinisekweni sethu sokulungisa, sizoqala ukulungisa phakathi nezinsuku eziyi-14 ngemva kokwamukela kwethu umyalelo wokulungisa. Uma ukulungiswa kuzokwenziwa phesheya sizokuthumela into embonini futhi ngeke sikwazi ukuqinisekisa isikhathi sokuyilungisa kuze kube yilapho sithola isiqinisekiso esivela efemini.
- Isikhathi sokusebenza sokulungisa sizobhekwa njengesesifinyelelwe uma siqala ukusebenza kokulungisa phakathi nalesi sikhathi. Ukuqedwa kokulungisa kuncike ohlotsheni nobubanzi besici, ukubambisana okufanele kwekhasimende, kanye nokutholakala/isikhathi sokulethwa kwezingxenye eziyisipele kanye nokwandiswa kobubanzi bezinsizakalo zokulungisa. Ngaphandle uma kuvunyelwene ngenye indlela ngeke kube nosuku olumisiwe lokuqedwa kokulungisa.
- Uma singakwazi ukulungisa ngokuphelele noma ngokwengxenye ngenxa yezizathu ezibangelwa ikhasimende, ikakhulukazi uma ikhasimende kufanele lehluleke ukufeza izibopho zalo zokubambisana ikhasimende libophekile ukukhokha izindleko eziye zanqwabelana kuze kube manje.
- Ingozi yokulahlekelwa ngengozi noma ukulimala kwezinto ezilungiswayo ezithunyelwe kithi izoba sekhasimendeni kuphela. Uma sibuyisela into elungisiwe kukhasimende lezi zingozi zizodlula kuye lapho kuthunyelwa izinto zokulungisa.
- Uma kungekho ukwamukelwa okusemthethweni kokulungisa okuvunyelenwe ngakho phakathi kwezinhlangothi, izinsizakalo zokulungisa zizobhekwa njengezamukelwe uma ikhasimende lingasazisi nganoma yimaphi amaphutha amakhulu mayelana nezinsizakalo zokulungisa kungakapheli amahora angama-24 ngemuva kokuqedwa kokulungisa.
- Isibopho sekhasimende sokuhlola izinto ezikhandwayo kanye nokwenza isikhalazo maqondana nesici ngokushesha lapho lithola. Uma ikhasimende lehluleka ukusazisa ngephutha kungakapheli amahora angama-24 ngemuva kokubuyiselwa kwento yokulungisa ukulungiswa kuyothathwa njengokuyenziwe ngendlela efanele, ngaphandle uma iphutha lingazange litholwe ukuhlolwa. Uma leso sici sitholakala ngokuhamba kwesikhathi, isaziso sesici kufanele sinikezwe ngaphandle kokubambezeleka okungadingekile lapho sitholakala; ngaphandle kwalokho ukulungiswa kuyothathwa njengokwamukelwe maqondana nalesi sici.
- Izingxenye ezizoguga ngeke zilungiswe ngaphansi kwewaranti.
- Asinacala ngokulahleka kwedatha kanye/noma ukushintshwa kwedatha, obekungeke kulahleke uma kwenzeka ikhasimende livikelwa idatha ngendlela efanele ngisho noma ukusebenza kwamasevisi ethu okulungisa bekufanele kube yimbangela yokulahleka kwedatha.
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Inqubomgomo yobumfihlo
Kwa-Electromann SA, sizibophezele ekuvikeleni ubumfihlo bakho. Sisebenzisa ulwazi esiluqoqayo ngawe ukuze sicubungule ukuthengiswa nokubhaliselwe kanye nokuhlinzeka ngomuzwa oqondene nawe. Sicela uqhubeke ufunda ukuze uthole imininingwane eyengeziwe mayelana nenqubomgomo yethu yobumfihlo.
Ulwazi esiluqoqayo
Le sayithi iqoqa ulwazi ngawe, okuhlanganisa ikheli lakho le-imeyili kanye nenombolo yomakhalekhukhwini. Ngaphezu kwalokho, imininingwane ovuma ukusinikeza yona lapho ubhalisela ukubhalisa, njengegama lakho, isihloko, amagama enkampani, ikheli, inombolo yocingo kanye nenombolo yefeksi iyaqoqwa futhi igcinwe.
Yiluphi ulwazi esiluqoqayo? Siyisebenzisa kanjani?
Lapho ubhalisa, sidinga ukwazi igama lakho, ikheli le-imeyili kanye nenombolo yomakhalekhukhwini. Lokhu kusivumela ukuthi sicubungule futhi sigcwalise ukuthenga kwakho kanye nokubhalisa kwakho.
Uma ufaka i-oda, sicela ikheli lakho le-imeyili nenombolo yocingo.
Senza ulwazi lwakho lwesizindalwazi kube ngokwakho ngokusebenzisa imininingwane yakho ukuqedela ukuthenga kwakho. Siphinde siqaphe amaphethini wethrafikhi yamakhasimende kanye nokusetshenziswa kwesayithi ukuze usisize sithuthukise ukwakheka nokwakheka kwesizindalwazi.
Singase futhi sisebenzise ulwazi esiluqoqayo ukuze sikwazise ngezinguquko ezibalulekile zokusebenza kuwebhusayithi kanye nemikhiqizo emisha ehlinzekwa ngabakwa-Electromann SA.
Kulawulwa ukufinyelela kwezinkampani zangaphandle kulwazi lwakho
Ulwazi lomuntu siqu, oluqoqwa umnikazi we-Electromann SA, namarekhodi akhonjiswa ngokucacile ngesikhathi uthayipha ulwazi esipheqululini noma i-imeyili osithumelela yona.
Yonke idatha yekhasimende esiyiqoqayo ivikelwe ekufinyeleleni okungagunyaziwe.
NjengeKhasimende/Umsebenzisi ungabuyekeza noma uguqule imininingwane ehlobene ne-akhawunti yakho ye-Electromann SA ngokungena esigabeni se-Akhawunti Yami sesizindalwazi ngegama lakho lomsebenzisi nephasiwedi.
Ngeminye imibuzo ehlobene nokubuyekeza noma ukushintsha imininingwane ye-akhawunti yakho, sicela uthumele i-imeyili ku-support@electromannsa.co.za
Ngokusebenzisa i-Electromann SA uyavuma ukuthi lolu lwazi luqoqwe futhi lusetshenziswe ngumnikazi we-Electromann SA.